Sales Administrator - B2B Supplier of Security Solutions

Location: Leeds 
Hours: Full Time
Salary: Up to £26,000 DOE, Free Parking on site

Join a leading supplier of security & access control solutions, offering a wide range of products for domestic, commercial, and industrial projects across the UK. With over 20 years in the industry, our client provides competitively priced products thanks to partnerships with top European manufacturers.

• Experience: At least 2 years in customer service/sales, preferably in a fast-paced environment.
• Skills:
  • Excellent telephone and communication skills.
  • Professional, friendly, and diligent demeanor.
  • Strong administrative and numeracy abilities.
• Technical Proficiency: Experience with Sage preferred.
• Attributes:
  • Commercially astute.
  • Self-motivated, organised, and detail-oriented.
  • Ability to multi-task, prioritise, and manage time effectively.

Key Responsibilities:

• Handle sales calls and emails.
• Process sales orders and take payments.
• Produce and send quotes
• Resolve customer queries and technical issues.
• Coordinate with manufacturers on orders and deliveries.
• Use HubSpot to manage quotes and sales pipeline.
• Manage stock queries and customer expectations.
• Advise customers on products and upsell where appropriate.
• Provide detailed quotations and excellent customer service.
• Place purchase orders and assist on the trade counter as needed.
• Perform additional business administration tasks as required.