Pineapple Contracts opened their doors for the first time in 1975. A family run company, started by William Hathorn, Pineapple began making pine furniture for the retail market and traded as, ‘Pine Productions’.

In 1987, Pine Productions moved their focus to the healthcare furniture market, having identified a demand for strong, safe and durable healthcare furniture which avoided the ‘institutional’ appearance, common at that time. With a new direction, a new name was required and we became simply ‘Pineapple’.

Pineapple, now a global company with headquarters in Kent (UK), have offices in France, Germany and the USA, still runs by its original ethos.

JOB TITLE:       Sales Administrator

LOCATION:    Westmead, Aylesford, Maidstone, Kent ME20 6XJ

HOURS:           7.30am – 4.30pm, Office based

We are looking for looking a Sales Administrator to support our dynamic team in Kent. With a passion for customer service and a knack for organisation, you'll thrive in this role, assisting with sales administration, customer inquiries, and maintaining our CRM system. If you're an enthusiastic, detail-oriented communicator with a drive to grow alongside a dedicated team, we want to hear from you.

KEY RESPONSIBILITIES:

• Supporting the sales team with administration tasks as directed.   
• Liaising with customers by phone regarding sales requirements.
• Preparing customised quotes to prospective and existing customers.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
• Assisting as necessary with regards to delivery/after-sales enquiries
• Taking accountability for all Post Order admin: checking colours, product queries, following up lead time requests, post-delivery calling.
• Data cleansing, inputting data from mail merges
• Other adhoc tasks or projects to support the sales team as directed.

Requirements

• Strong background in administration  
• Previous experiencing a direct customer facing role
• Confident communicator, both internally and externally on the phone
• High level of organization, skill,
• Proven experience of using a CRM or similar system
• Proficient in MS Office packages – namely Outlook and PowerPoint
• Ability to prioritise own workload and juggle multiple requests to deliver on agreed deadlines.
• Ability to set realistic expectations.

PERSONALITY PROFILE:

• Enthusiastic with a passion to grow with the Business.
• Passion for customer service and building strong customer relationships.
• A good listener with the ability to understand what is needed and deliver on expectation.
• Must be flexible and have a positive, can-do attitude.
• Highly organised, diligent and efficient.
• Excellent attention to detail.
• A high degree of self-motivation and drive.
• Excellent written and verbal communication skill.s
• A real team-player, helping out in any area as needed.
• Embodies our company people values:

• Teamwork
• Committed
• Ownership
• Positive
• Responsive

Benefits

• Competitive pay
• Pension scheme
• Healthcare Cash Plan
• 23 days annual leave + UK bank holidays
• Extra day’s leave for your birthday
• On joining we'll plant a tree in your honour
• Regular team socials and events
• Monthly pizza Friday
• Fruit and snacks are provided daily
• Employee referrals bonus scheme
• Recognition of excellence/Employee rewards schemes
• Company volunteering day
• Annual pay reviews
• High quality office environment
• Sustainability focused business
• Free onsite parking / walking distance from train station

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.